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Customer Satisfaction Measurement

AgilOne

Booth # 1604

1604

Cloud-based predictive marketing intelligence application.

The AgilOne cloud-based platform combines machine learning and predictive algorithms. These self-learning algorithms are at least 30% more accurate than alternative approaches - and often a lot more than that.
AgilOne’s platform boasts 10 predictive models and 3 clustering models powered by over 400 customer metrics.
At the heart of the AgilOne architecture is a high scalable Hadoop cluster and advanced data processing, which gives marketers answers in seconds rather than hours of days - without the need to involve IT.

Agile Network

Booth # 2805

2805

Visit Agile at Booth #2805 to Ship Better. Save Money.

AgileElite is an integration platform designed to connect transportation management web services into one seamless process within your enterprise from purchase to payment. Whether installed behind your firewall and integrated with your business systems or accessed from our hosted site across the Internet, Agile’s solutions provide you with a single point of visibility and control over all transportation activities across the supply chain.

Answers

Booth # 2415

2415

Answers empowers consumers, brands and organizations by connecting them with the information they need to make better-informed decisions. The Answers platform leverages the sizeable reach of Answers.com, along with leading cloud-based solutions from ForeSee, Webcollage and ResellerRatings, to enable businesses and organizations to engage with customers at every interaction point, drive investment decisions from customer insights, and deliver content that powers the customer experience.

Bazaarvoice, Inc.

Booth # 246

246

Join the Bazaarvoice network. Learn more at booth #246

Bazaarvoice is a network that connects brands and retailers to the authentic voices of people where they shop.  Each month, more than 400 million people view and share authentic
opinions, questions and experiences about 20 million products in the
Bazaarvoice network.

Blueocean Market Intelligence

Booth # 740

740

Thank you for your interest in Blueocean Market Intelligence

Blueocean Market Intelligence is a global analytics and insights provider that helps corporations realize a 360-degree view of their customers through data integration and a multi-disciplinary approach that enables sound, data-driven business decisions.

Evergage

Booth # 1923

1923

The Evergage platform delivers real-time web personalization to more than 120 million web visitors, optimizing site conversions and customer success for over 110 organizations, including Rue La La, Palms Casino Resort, Publishers Clearing House and Wayfair. Evergage's tools empower marketers and customer success teams with real-time dynamic content and inline messaging features, behavioral analytics and segmentation, and integrations with other top CRM and SaaS providers. Founded in 2010 as Apptegic, Evergage has offices in Boston, Atlanta and San Diego.

Feefo

Booth # 1507

1507

Feefo looks forward to welcoming you at our Shop.org booth.

Feefo, the global feedback engine, is an award-winning consumer ratings and reviews platform. Offering a comprehensive solution that harnesses the power of customer reviews, using Feefo can enhance your online visibility, grow sales conversions and provide valuable customer insight.

Midco Connections

Booth # 435

435

Stop by booth 1323 for the latest in customer care solutions

Midco Connections can extend your customer reach. We will customize a solution for your business. Inbound, outbound, chat, IVR, and email services. Sales, lead generation and customer service. Count on us to help you reach more customers and increase your revenues. Let us design a custom solution for your company. www.midcoconnections.com

Pluck

Booth # 2715

2715

Pluck (#2715) makes your entire customer journey interactive

Pluck is the Social Commerce and Social Engagement platform of choice for 650+ global brands and retailers. Pluck integrates with existing web pages and mobile apps to add interaction and conversation to your entire customer journey. Pluck’s full capabilities are available out of the box, but every Pluck feature – including Ratings and Reviews, Forums, Blogs, Media Galleries, Groups, Gamification, Social Sign On, Profiles and many others – is developer accessible and fully customizable.

Qubit

Booth # 1909

1909

Real Insights. Real Uplifts. Come visit us at Booth 1909!



We believe the business winners of tomorrow will be those who place customer experience at the heart of their operation today.

Rare Mile Technologies

Booth # 2505

2505

Inferlytics - Experience Search Relevance

Inferlytics enables disruptive value to e-Retailers searching for ways to enhance end-consumer experience and assist in purchased decision.

The product brings in improvements in online product discovery and makes online product based social content more effective. Further, Inferlytics improves shopping cart conversions and helps merchandizers understand customer’s views on their products.

SMARTASSISTANT

Booth # 2911

2911

Stop by our booth No. 2911 and try out SMARTASSISTANT!

SMARTASSISTANT - Helping your customers choose products they'll love! 
 
SMARTASSISTANT is the globally leading technology for interactive product advise for online and the point-of-sale.
 
The SMARTASSISTANT, communicates at the level of its users and puts needs instead of technical filters at the forefront. Similarly to consultative sales efforts, the SMARTASSISTANT product advisor takes on the role of sales assistants in physical stores and advises on the best products and services for the customer's needs.
 

Shopzilla

Booth # 438

438

Shopzilla has combined consumer insights and audience activation into one powerful platform. It's called Connexity.

Trustpilot

Booth # 2135

2135

Come meet the Trustpilot team at booth #2135

Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Launched in 2007, Trustpilot has seen demand for its service rapidly increase, now providing over 85,000 businesses with TrustScores based on more than 10 million company reviews.

TurnTo Networks

Booth # 723

723

Community Q&A system

TurnTo provides the top-performing Community Q&A system for assisted shopping and self-service customer support.  With the most powerful engine for delivering answers from real product owners, store staff, brand reps, fan-sourced experts, and a store’s help center, TurnTo ensures the full range of shopper questions get great answers fast.