Global Response is the Ecommerce Call Center, providing customer care, sales, email, chat and social media support services for many of the world's top retailers. Our dedicated Brand Care Specialists understand the special relationships that our partners such as ZARA, National Geographic, Lacoste, Crate&Barrel and Rack Room Shoes have with their clients.
Midco Connections can extend your customer reach. We will customize a solution for your business. Inbound, outbound, chat, IVR, and email services. Sales, lead generation and customer service. Count on us to help you reach more customers and increase your revenues. Let us design a custom solution for your company. www.midcoconnections.com
Needle connects your most knowledgeable fans and experts with your shoppers in real-time to help them make critical purchase decisions. In use by a number of leading eCommerce retailers, Needle offers a new type of chat experience: customers interacting with certified experts in rich, pre-sales dialogue, helping them find and buy the right products and drives conversion and positive brand experiences. Customers get the authentic sales assistance they need from credible advocates, resulting in dramatically higher conversions, average order value, and customer satisfaction.
A premier outsourced domestic call center services provider for 30 years, OnBrand24 offers comprehensive inbound and outbound expertise across B2B and B2C markets. Awarded the Gold Medal by TopTenREVIEWS in 2014 (Silver in 2013) and named to the Inc. 5000 list of the fastest growing private companies in the U.S., we specialize in customer service, order processing, help desk; lead generation, appointment setting, customer win-back and customer research / list scrubbing.
Simple Helix is an advanced web hosting company specializing in eCommerce hosting solutions.
Translations.com specializes in omnichannel translation services and content solutions for the retail and ecommerce industry. Our solutions include website localization, mobile/app localization, international SEO/SEM, global customer support, staffing and more. In addition, our revolutionary GlobalLink OneLink® technology enables clients to launch and maintain multilingual websites with virtually no IT involvement in as little as 30 days.
TurnTo provides the top-performing Community Q&A system for assisted shopping and self-service customer support. With the most powerful engine for delivering answers from real product owners, store staff, brand reps, fan-sourced experts, and a store’s help center, TurnTo ensures the full range of shopper questions get great answers fast.