Roundtable #01: S&S Sports: How Consolidation of Data and Systems Lead to a Unified Omnichannel Experience
Today’s consumers shop on a variety of sales channels and expect a seamless omnichannel experience. The problem is that delivering an omnichannel experience starts with a retailer’s back-end operations and many retailers use multiple “silo’ed” systems to manage different processes and data. This makes it very difficult to access customer information from all customer touch points, and to provide consistent and accurate pricing, product, and inventory data. Hear how S&S Sports was able to replace six pieces of software to eliminate the barriers between channels and deliver a consistent omnichannel experience.
This roundtable takes place at Table #1.
Moderators: David Potts, CEO and Founder, SalesWarp and Bobby Singh, CEO and Founder, S&S Sports