Elizabeth Peaslee is a Senior Consulting Director responsible for consulting and research clients across North America. She is one of the most experienced customer experience executives and consultants in the country. Her clients at Creative Good span retail, travel, insurance, and information services. She leads projects in the consumer and B2B markets and has spoken at many industry events like Shop.org, Direct Marketing Association, and private client summits, to name a few.
Elizabeth also leads Customer Experience Council 3, a group of 25 executives across a range of companies. She is based in Dallas, Texas where she runs the Creative Good office.