Mim Burt

Research VP

Miriam Burt has been with Gartner since 2004 and is a Research Vice President in the

Gartner Retail Industry Advisory Services team. She has researched and published

extensively on multichannel strategy and cross-channel processes. Miriam also has

practical experience in designing and implementing retail processes, including cross

channel processes, in her past work for a leading European retailer.

Other areas of coverage include digital business, mobile commerce and cloud computing

and she is the Gartner Lead on POS applications for large multichannel retailers.

Miriam is also the current Chief of Research for Gartner Industries Research.