Prat leads Staples’ eCommerce product teams responsible for the online customer experience (CX) on desktop, mobile and retail-store digital interactions. He also manages global shared services teams for onsite search, user experience research, architecture, A/B testing and analytics. Prior to his current role, Prat lead Staples’ Velocity Lab in Cambridge and drove the company’s global mobile strategy. Prat's product and CX teams operate out of the company’s corporate headquarters in Framingham, Massachusetts and Staples Labs across the country, including Cambridge, Seattle and San Mateo. Previously, Prat has worked in broad range of industries including travel, healthcare, finance and defense. Prat graduated from University of Madras and holds a Masters in Business Administration from the Massachusetts Institute for Technology’s Sloan School of Management.
VP, eCommerce, Product Management and Customer Experience