Ratnakar was appointed EVP of Digital Innovation at Kohls in April 2014. He oversees the transformation of Kohls’s omni-channel customer experience. He is focused on creating the best in class experience in retail across mobile, social, kiosk, web and in-store POS. Ratnakar is also responsible for shaping future innovation and bringing world-class solutions to Kohls retail environment.
Prior to this, Ratnakar was the CTO at Redbox. He transformed the Redbox software and hardware platforms to be highly scalable and support the growth of the business to a billion dollar business. This platform was rolled out to every Redbox kiosk in many grocery, and retail stores in the United States.
Prior to this, Ratnakar was the GVP of eCommerce at Macys and Bloomingdales. He started the Macys.com and Bloomingdales.com eCommerce team in 2000, and helped create one of the best online brands in the country. The Macys.com omni-channel platform supported growth of the business to a billion dollar business.
Ratnakar holds an undergraduate degree in Computer Science and a Masters degree in Computer Science and Engineering.